Shipping Policy

Order Processing

All orders are processed and dispatched within 1–2 business days after your order has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day. During peak periods or promotional events, processing times may be slightly longer.

International Shipping

We ship internationally to supported destinations.

Estimated delivery time after dispatch is:

7–12 business days

Please note that delivery times are estimates and may vary depending on your location, local postal services, customs processing, weather conditions, or other circumstances outside our control.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched. Please allow a few business days for tracking updates to appear after your shipment has been processed.

Multiple Packages

Some products may be shipped separately depending on warehouse availability. If your order contains multiple items, they may arrive in separate packages and at different times.

You will not be charged additional shipping fees due to an order being split into multiple shipments.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by your destination country.

Any applicable customs duties or taxes are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated at checkout.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error in your shipping details, please contact us as soon as possible. Once an order has been dispatched, we may not be able to modify the delivery address.

Shipping Delays

While most orders arrive within the estimated timeframe, occasional delays may occur due to customs inspections, carrier delays, high shipping volumes, or other circumstances beyond our control.

If your order has not arrived within a reasonable period after the estimated delivery window, please contact our customer support team and we will assist you.

Contact Us

If you have any questions about your shipment or order status, please contact our customer support team and include your order number so we can assist you as quickly as possible.